We want you to get the right part. If something is not right, contact us as soon as possible and we will sort it out.
Warranty on used parts
Used mechanical parts are covered by a 30 day warranty from the date of purchase, covering the part being fit for its normal purpose. Electrical components, and any part sold as "untested" or "for parts only", are sold as-is.
Nothing in this policy limits your rights under the New Zealand Consumer Guarantees Act 1993.
If a part is faulty or not as described
Contact us within 30 days of purchase with your reservation reference or receipt. We will arrange for the part to be returned to us and inspected. If the part is faulty or was not as described, we will offer a replacement, an exchange, or a full refund, whichever you prefer. We pay return freight in this case.
Change of mind
If you have ordered the wrong part or no longer need it, contact us within 14 days of purchase. The part must be unused, unfitted and in the same condition it was supplied in. Return freight is at your cost. Once we receive and check the part we will refund the purchase price.
How to return a part
- Call us on 07 849 8814 or email us, quoting your reservation reference.
- We will confirm the return address and whether we are covering freight.
- Send the part back, or drop it in to us in Te Awamutu.
Refunds
Refunds are made by the same method you paid, within 10 working days of us receiving and checking the returned part.
Reserved parts you did not collect
Reserving a part on this website costs nothing and does not charge you. If you do not collect a reserved part within the holding period, the reservation simply lapses and the part goes back on sale. There is nothing to refund.
Contact
G&M Auto Spares Ltd, Te Awamutu · Phone 07 849 8814